Terms of Service
These Terms of Service are entered into by and between You and Deducers LLC (the “Company,” “we,” or “us”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, “Terms of Service”), govern your access to and use of https://www.deducers.com/, including any content, functionality, and services (the “Services”) offered on or through https://www.deducers.com/ (the “Website”), whether as a guest or a registered user.
Please read the Terms of Service carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms of Service and our Privacy Policy, found at https://www.deducers.com/privacy, incorporated herein by reference. If you do not want to agree to these Terms of Service or the Privacy Policy, you must not access or use the Website.
This Website is offered and available to users who 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company. If you do not meet all of these requirements, you must not access or use the Website.
1. Eligibility
You (as Registrant) must be 18 years of age or older to participate in a Deducers course.
2. Payment / Registration
The fee for the course (the “Fee”) must be paid in full at the time of registration. Registration is not complete until the Company has received such full payment of the Fee. You are responsible for non-payment, even if the Fee is being paid by a third party. After successful registration, you will receive an email from the Company acknowledging your enrollment in the course.
Courses will be billed in United States Dollars (USD). Accepted payment methods are MasterCard, Visa, or American Express.
You agree to provide accurate and complete registration information. Submission of your registration, alongside full payment of the Fee constitute your acceptance of these Terms and Conditions.
3. Cancellations and Refunds
Cancellation by you
You have the right to cancel your contract for a course with the Company at any time within 14 days of your date of purchase. You shall receive a full refund of any payments you have made.
To exercise your cancellation rights as set out above, please inform us in writing, by email to info@deducers.com. Please write the name of your course in the subject-line of your email.
If you cancel your registration in a course after 14 days after purchase, you will not be entitled to a refund, except in exceptional circumstances, which will be entirely at the discretion of the Company. If a refund is granted to you, an administration fee may be charged.
To request such cancellation, please inform us in writing, by email to info@deducers.com. Please write the name of your course in the subject-line of your email.
Cancellation by the Company
The Company reserves the right to cancel a course by giving you notice in writing (including by email) at any time before the course is due to start. The Company will refund all fees paid by you and if possible, will endeavor to offer a transfer to another course as an alternative, subject to payment or refund of any difference in purchase price.
The Company’s liability when it cancels a course will be limited to a refund of the Fee and/or any other charges paid for the canceled course. All dates are subject to change, however notice of such change will be given, and refunds will not be issued for any rescheduled class except in exceptional circumstances and at the sole discretion of the Company.
4. Course Content
The course description is intended to indicate only the general nature of the course and does not guarantee content. The Company reserves the right to amend the course and alter details at its discretion.
The Company is not responsible if you fail to meet the course requirements and you should ensure that you allocate sufficient time to allow yourself to successfully complete the course. Refunds are only available as set out in paragraph 3 above.
5. Code of Conduct
This Code of Conduct attached as Addendum A reflects the ethics and values of the Company and the Company’s community. This is not intended to be an exhaustive list, rather it is intended as a guide for the kind of interactions we want to see by those using our Services, including courses, the learning management system, course platforms, discussion forums, email interactions, and other forms of communication. Ultimately, the Company can make the final decision on whether a behavior is acceptable or not.
This Code of Conduct applies to all “Classroom” conduct, including all interactions in our virtual classroom setting (herein called “Classroom”), including synchronous interactions occurring over video conferencing software, or asynchronous and occurring on the course platform we use to host course materials. Classroom conduct pertains to conduct in class workshops and consulting sessions, as well as any conduct relating to engagement in these or other Company services or offerings. Interactions include, but are not limited to, chats, activities, assessments, discussion forum posts, quizzes, surveys, emails, and private messages.
We expect all classroom conduct to follow the Code of Conduct. If you do not follow the Code of Conduct, you, your chats, or your posts may be removed from the Company enrollments and platforms, and you may no longer able to utilize our Services.
● The Company, our affiliates, and partners may provide helpful information within the Classroom, though we may not be able to respond to every interaction.
● You own the rights to any content you post in the Classroom or furnish to the Company in the process of utilizing our services. The Company is granted a perpetual, worldwide, royalty-free, non-exclusive license to use and commercialize any content you post in the Classroom or furnish to us during the process of utilizing our Sservices. By utilizing the Company Services, you grant the Company the right to use any content posted or furnished to us without restriction or compensation.
● The Company is permitted to use any content you post on other parts of www.deducers.com, on our social media channels, in our marketing materials, or in articles about the Company printed or posted by third parties. When using your content in this way, the Company will ask permission before using your image or full name alongside any content you’ve posted. For such use cases, all rights to the final work will be retained by the Company.
Please see Addendum A for more information regarding our Code of Conduct.
6. Data Protection
By registering with the Company and by paying the fees, you agree to the Company collecting and using your personal data. This will be done in accordance with the Company’s Privacy Policy, available at https://www.deducers.com/privacy.
7. Technology Requirements
The course is facilitated through an online learning management system. It is your responsibility to ensure that you have the proper hardware and software requirements, along with access to Wi-Fi, to be able to participate in the course. You will need to ensure you have the proper technology at the time of registration as will be provided with the registration details
The Company is not be responsible for any errors or failures in relation to your ability to access the course, the Website, or any related materials, including where such errors or failures are caused by: (i) a loss of connection on the Company’s or your end; (ii) a breakdown or problems with the online software and/or (iii) a breakdown or problems with your internet connection, computer or system.
8. Intellectual Property Rights
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
The Company grants you a limited license to access and use the content located via the course and/or on the Website in connection with the course you are enrolled in. As a condition of such license, you agree that:
● All materials – including but not limited to text, photographs, video, audio, images, and any other content – appearing via the course and/or on the Website are protected by copyrights and/or other proprietary rights belonging to the Company and/or other third parties. You agree to abide by all applicable laws regarding copyrights, trademarks, publicity rights and privacy rights in the US, UK and any other jurisdiction from which you are accessing the Website.
● You may not copy, reproduce, duplicate, distribute, disseminate, publish, post, display, perform, modify, create derivative works from, upload to, transmit, or in any way exploit any content from the course and/or on the Website. You may not sell or offer for sale any of the content, or allow third parties to access it, or use such content to construct any kind of database. You may use the content from the course and/or on the Website only for personal, non-commercial use.
● Any violation of these terms may result in your expulsion from the course and/or the Company, and you may be subjected to fines and penalties.
9. Indemnification
You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the Website, including, but not limited to, your user contributions, any use of the Website's content, services, and products other than as expressly authorized in these Terms of Service, or your use of any information obtained from the Website.
10. Miscellaneous
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. This imitation of liability does not apply to liability resulting from our gross negligence or willful misconduct. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Your contract with the Company and any dispute arising from it (including non-contractual disputes) shall be governed by and enforced pursuant to the laws of the State of New York, without regard to conflicts of law. The parties exclude the application of the United Nations Convention on Contracts for the International Sale of Goods. Any dispute, controversy or claim arising out of, relating to, or in connection with these Terms of Service or the breach, termination, interpretation or validity thereof (the “Dispute”) shall be submitted for mediation administered in accordance with the American Arbitration Association’s International Center for Dispute Resolution or its successor (“ICDR”), in accordance with its Mediation Rules. If the Dispute, or any portion of the Dispute, is not settled within 60 days from the date when mediation is initiated, then, except in the circumstances specified below, the Dispute shall be submitted for binding arbitration administered by ICDR in accordance with its International Arbitration Rules. The arbitration shall be final and binding on all parties involved. Judgment upon the award may be entered by, and enforcement of the award may be sought in any court having jurisdiction over the relevant party or its assets. The arbitration and any proceedings conducted hereunder shall be governed by applicable New York law, Title 9 (Arbitration) of the United States Code and by the United Nations Convention on the Recognition and Enforcement of Foreign Arbitral Awards of June 10, 1958 (the “Convention”). The place of any mediation or arbitration shall be New York, New York, and the language of any mediation or arbitration shall be English. Despite these provisions, we may bring proceedings against you in any court having jurisdiction over the matter, in the event that you fail to make payment to us in full cleared funds when due, or you or assets belonging to you are located in a jurisdiction that is not a signatory to the Convention. If we bring court proceedings against you, the Dispute shall be resolved in such proceedings, neither of us shall have the right to arbitrate any portion of the Dispute. WE EACH WAIVE ANY RIGHT TO TRIAL BY JURY.
Should a situation arise that is not covered by these Terms of Service, the Company reserves the right to take any reasonable and fair action that we think appropriate.
Should you have any queries on the terms and conditions, please contact the Company at info@deducers.com.
By continuing to access or participate in the course and the website www.deducers.com, or any content located via the course and/or on the Website, you signify your acceptance of the below terms. The Company may modify these terms and conditions from time to time.
You agree to maintain the security of any username and password required for accessing the course. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You will notify us promptly if you become aware of any unauthorized use of your username and/or password.
The Company reserves the right to disable any username, password, or other identifier, or remove you from the course and/or the Website if you do not respect these guidelines, the Company staff and/or fellow students.
We may revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. However, any changes to the dispute resolution provisions set out in above will not apply to any disputes for which the parties have actual notice before the date the change is posted on the Website.
Your continued use of the Website following the posting of revised Terms of Service means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.
Addendum A
By agreeing to the above terms of service, you also agree to adhere to the following code of conduct outlined below.
Code of Conduct
Your responsibilities
Those utilizing the Company services have the responsibility to:
1. Maintain a welcoming, supportive, and orderly online learning environment that is conducive to learning.
2. Show respect and dignity to other persons and to property.
3. Be familiar with and abide by all the Company’ policies, rules, and regulations dealing with user conduct.
4. Respond respectfully to direction given by instructors, administrators, and other Company personnel and in a positive manner.
5. Refrain from all forms of bullying, harassing, and discriminatory behavior.
6. Accept responsibility for their actions.
Unacceptable behavior
We want all those utilizing the Company services to have the best possible experience they can. Unacceptable behaviors undermine the learning experience and will not be tolerated. Examples of unacceptable behaviors include, but are not limited to, the following:
● Disruptive behavior. Any form of behavior that a reasonable representative of the Company would regard as interfering with or impeding a welcoming, supportive, and organized learning environment or the learning process, including, but not limited to, persistently speaking without being recognized, interrupting other speakers, heckling others, distracting others from material being presented, physical threats, harassment, insulting behavior, or refusal to comply with direction from the instructor or another Company representative.
● Dangerous speech. Any form of expression (e.g. speech, text, or images) that can elicit violence against members of another group or suggest that the audience will condone violence against members of another group. Characteristics of dangerous speech include: targets one or more groups, inspires fear, frequently false, and causes indirect harm.
● Harassment or deliberate intimidation. Any form of offensive expression (e.g., comments, text, speech, images) related to gender, sexual orientation, disability, physical appearance, body size, race, religion, sexual images in public spaces, stalking, and/or deliberate intimidation.
● Violence or threats of violence. Examples of violence include, but are not limited to direct physical or psychological harm or threat of harm, including self-harm and the incitement of harm to self. This includes posting or threatening to post other people's personally identifying information (doxxing) online.
● Sexist, racist, homophobic, transphobic, ableist language, or otherwise exclusionary language. This also includes any repeated subtle or indirect discrimination.
● Unwelcome sexual attention, advances, or behaviors. This includes sexualized comments, jokes, or imagery in interactions, communications, or presentation materials, as well as inappropriate sexual advances and obscene sexual behaviors.
● Inspiring inappropriate behavior. This includes encouraging, promoting, or influencing others to violate the Code of Conduct.
● Retaliation. This includes harassing, bullying, or falsely reporting another who has raised a sincere concern about your own behavior.
All persons asked to stop unacceptable behavior are expected to do so immediately. The Company will maintain record of incidents reported and reserves the right to deny users of access to the Company services in the future. Refunds will not be given for users removed from services due to unacceptable behavior.
Values and Standards
Below is additional guidance to keep in mind when engaging in the Classroom or utilizing other Company services.
Respect
● Always treat others using the Company services with respect.
● Always remember that context is easily lost in written communication, particularly chats and texts. For this reason, try to ensure that your communications are clear and unoffensive.
● Never deliberately offend someone through an expression (e.g., chat, post, email, assessment, or other written or verbal form of communication). This includes the use of sexual imagery or description, real or implied violence or excessive profanity.
● Never use derogatory language, attacking or accusatory language, or language intended to insult, harass, oppress, intimidate, or abuse another person using the Company services.
● Never use any language which would be insensitive or offensive to someone based on gender, gender identity or expression, sexual orientation, disability, physical appearance, body size, race, religion, or political standpoint.
Feedback and criticism
We welcome feedback that could be used to make the experience at the Company better.
● Please use the appropriate channels to provide such feedback or to report problems (e.g., surveys and email).
● Provide constructive criticism—unproductive negativity is neither valued nor helpful.
The Company’s primary goal is to promote learning. It is expected that those engaging our services may make mistakes, get things wrong, or not understand fully. Feedback and critique are an important part of learning. We will provide that. As participants, you can provide feedback, when appropriate as well, bearing in mind the following:
● Always critique the work product, process, or method. Never critique the person behind it.
● Always aim for empathy and understanding. Never make fun of or belittle someone for not knowing or understanding something.
● Recognize that some feedback might be embarrassing to the recipient. Give potentially embarrassing feedback privately.
● Never continue to provide feedback if it is unwelcome, or if someone responds poorly to feedback. Simply stop interacting.
Protecting privacy
Avoid sharing your own or other people’s personal information publicly online. Don’t include any of the following in the body of a public post:
● First and last name
● Email address
● Phone number
● Address
● Account numbers
● Any other piece of information which could be used to identify or harm you or others
● Any piece of information that could put you at risk of legal peril with your studio or studio’s clients.
For more information, check out the Company’ Privacy Policy at https://www.deducers.com/privacy
Dealing with problems
Disagreements and misunderstandings can occur in any professional setting. Do not jump to conclusions that others are being offensive. Ask for clarification and try to have a calm discussion before making assumptions about others’ intentions. Always maintain high standards for your own communication in response to others.
Should this not be possible, report the problem to the Company via email.
Consequences for Violations
The Company reserves the right to take any action it deems necessary in response to a potential violation to the Code of Conduct. Possible responses to an incident include:
● Nothing, if upon analysis there was no violation to the Code of Conduct;
● A written or verbal warning;
● Restricting a person from engaging in online discussion forums, chats, or other modes of communication;
● Removing a person from a course, workshop or other service they are enrolled in;
● Prohibiting a person from using the Company’ services in the future.
Enforcement of the Code of Conduct
We take all reports of violations to the Code of Conduct seriously and repercussions may be assigned to violators as deemed appropriate by the Company. Below describes how the Company will generally handle reports of misconduct:
1. Warning. First time violations to the Code of Conduct will receive a warning. Any content deemed offensive or harmful will be removed from public forums.
2. Removal from Services. For repetitive misconduct or behavior containing harassment, bigotry, or abuse, our team will remove the perpetrator from Services they are currently engaged in.
3. Expulsion. In some, rare cases, we will expel people from use of all the Company Services who display a pattern of harmful destructive behavior toward the Company or the Deducers Community.
Reporting an Incident
We welcome reports of any incidents that violate the Code of Conduct as outlined in this article.
Please email the Company info@deducers.com to report an incident and provide a description of the incident, including those involved, along with supporting data such as:
● A screenshot of the violation including text
● Written text of the misconduct
● Visible name of user
If you are the subject of a reported incident or if you wish to report inappropriate behavior, we will strive to maintain the anonymity and confidentiality of all individuals involved. There may be times, however, when the Company may request permission to identify the individual(s) in order to engage in necessary correspondence to gather additional information to be able to advocate for a fair process and resolution.